Our Adviser Profile this week is Debbie Spence, a Platinum Adviser with 7 client reviews and an average customer rating of 100%. Debbie operates from Rise Advice in Eagle St, Brisbane.
1. Best thing about being a financial adviser?
Seeing clients succeed in reaching their goals. There is nothing more rewarding than working with clients over a period of time and getting to be there when they realise they have reached their goal/s. It is incredibly satisfying.
2. One thing you would like to see improved or changed in the industry?
I would like a lot less focus on compliance, and a lot more focus on value for the client. Whilst I certainly don’t diminish the need for strict regulations around the advice that we give, I fear there is just too much emphasis on the rules and not enough on quality outcomes for clients.
3. The areas on their finances or economy that worry your clients the most?
Being able to get into their first home (or for my older clients being able to help their children into their first home).
4. What's the strangest question a client has ever asked you?
I want you to buy me an ingot of gold, and once purchased where do I store it?
5. If you could get three things into consumers' heads about what advisers do or don't do what would they be?
a) We don’t look after just the wealthy. Some of my best success stories are clients who would be considered Aussie battlers, but have taken my advice and turned their lives around as a result.
b) Not all advisers charge a fortune. Advice can be very affordable.
c) Advisers are not there to take control of your finances. All of my clients say quite the opposite once they became clients. They say that they feel far more in control than before meeting me.
6. How do you describe your job at BBQs?
I am a financial personal trainer. There to keep you on track and motivated, there to help you when things don’t quite go to plan, and there to celebrate your successes with you.
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