1. Best thing about being a financial adviser?
It is the privilege of being part of client’s lives and seeing the improvement in outcomes. Not just in dollar terms, but also in confidence, understanding of the issues and lifestyle.
2. One thing you would like to see improved or changed in the industry?
We really need a unified approach and explain that there are many sectors which suit different types of clients and their individual needs. Negative advertising comparisons are simplistic, not helpful and demonstrate a lack of understanding from the sector. Adversarial marketing only raises client concerns.
3. The areas on their finances or economy that worry your clients the most?
While volatility can worry clients at times, the most common concern is to understand if they are ‘on track’ to meet their retirement goals while maintaining a desired lifestyle before retirement. It’s all in the balance!
4. What's the strangest question a client has ever asked you?
No question is too strange. It means that there is trust and respect to ask the wild questions.
5. If you could get three things into consumers' heads about what advisers do or don't do what would they be?
a) Most value is added by the strategy and not product.
b) An adviser will help clients understand the important issues and to enable an informed and considered decision to be made.
c) Try to focus on what we can control and not to worry about what is beyond our control.
6. How do you describe your job at BBQs?
Usually just “a financial adviser at a boutique firm. I help take away financial complexity so clients can focus on doing the things that are important to them.”