Douugh

How it works

Douugh delivers Sophie, an artificial intelligence engine designed to help consumers manage their money and repair their financial health. This personal money assistant keeps on top of personal financial health, credit score tracking, spending management, and creating goals and targets. With savings planning, bill management, real time alerts, insights and recommendations, Douugh is a powerful engine to use when repairing your financial health.

Category

• General Information
• Budgeting
• Borrowing
• Saving
• Investing
• Superannuation
• Life Insurance
• Tax Planning
• Pension
• Aged Care

Type of help

• DIY Tool

Where can I get this?

App Store

Are there any other availability restrictions?

Services Offered

Will I learn what type of risk taker I am?

No

Will it produce a financial plan?

Not Applicable

What types of investments are available?

Not Applicable

How many investment portfolio options are available?

Where can I invest?

• Not Applicable

Who manages my investments?

Not Applicable

In whose name are investments held?

Not Applicable

Is there professional research available on the investment options?

Not Applicable

Will it allow me to trade automatically?

Not Applicable

Will it automatically rebalance my portfolio?

Not Applicable

Will it provide reports on my investment performance?

Not Applicable

Cash management account

Automated alerts and updates

Yes

Can I access other professional help through this service?

• No

On which platform can I use this?

• Computer
• Tablet
• Smartphone

Account opening & closing

How do I create an account?

Online

Account opening speed

• Unknown

Will it capture my personal financial information automatically?

Yes

Will I be asked questions about my situation?

No

How fast can I get my invested money back?

Not Applicable

Who it's for

Accessable by

Myself

Life stage

• Starting Out
• Mid-Career
• Established
• Retiring
• Winding Down

Type of customer

• Consumer

Advice stage

Define Where I Need Help
Define My Goals & Objectives
Assess My Financial Situation
Implement Financial Plan
Review My Progress
Multiple Stages

What is the minimum amount I have to invest?

Not Applicable

What is the minimum amount I have to be earning?

Not Applicable

Customer service & support

Is there general financial education information provided?

Not Applicable

Customer support

• Email
• Phone
• FAQ

Who do I complain to as a last resort?

• Australian Financial Complaints Authority (AFCA)

What it costs

Fee structure

• Unknown

Minimum contract period

Not Applicable

Free Trial

Not Applicable

Payment method

• Not Applicable

Is it legitimate & secure

Trading name

Not Applicable

Who owns the company

Not Available

Who runs the business

• Andy Taylor

Date founded

2016

Number of staff

11-50

Security & Regulatory Compliance

Will it verify my identity?

No Identification Required

Will it send me a confirmation security number to sign-up?

Not Applicable

Are my records destroyed when I leave?

Unknown

Is there detailed documentation about the product?

Not Applicable

What company holds the financial license?

Not Applicable

Financial Services Guide?

Not Applicable

Contact Information

Website

Visit website

Email

Send email

Phone Number

Address

535 Mission Street, Level 14, San Francisco, CA 94105, United States

Social Media