Find an adviser, online smart tool, or ask an adviser for free on our Q&A form

Learn finance and industry insights through our curated articles, videos and adviser Q&A's

More Adviser Ratings

Adviser sign-up
Adviser login
Smart tools login

Care360

Care 360 is Australia's only comprehensive, independent comparison site enabling quick and easy assessment of everyday Aged Care options based on an individual's specific needs.

Targeted Advice Paid 4.54 Stars
  • About
  • Stats
  • Reviews
  • Get

Quick Links

  • Overview
  • Details
  • Reviews
  • Add review
  • Get started
100%

Positive

Reviews above 3.0 stars

0%

Negative

Reviews below 3.0 stars

4.54

Average

Average of all reviews

3

Reviews

Total number of reviews

Reviewer opinions

100%
80%
60%
40%
20%
Ease of use
Customer support
Met expectations
Would recommend to others

Overview

Care 360 is a smart, online tool designed to support financial advisers helping Australians understand, find and fund aged care. With the most comprehensive aged care database in the country, powered by a robust algorithm and delivered via a simple tech platform, we make it easy for advisers to help their clients to quickly and easily sort through their options. Because of the complexity surrounding the assessment, search and funding aspects of aged care, our service if, taken up by consumers directly, encourages them to seek advice for the financial strategies relating to aged care decisions.

Reviews

4.5
out of 5 stars
2
1
0
0
0

Tom

46-55 years old
5

"Care360 was really easy to use. It takes a process that could take days or weeks and compresses literally into minutes. I definitely recommend it as the starting point for anyone searching for Residential Aged Care options. "

19 October 2018
details

Neville

56-65 years old
5

"I found Care360 easy to use and was not time consuming It provided our client with a 54 page detailed report identifying the top ten aged care facilities matched to the needs of the client I would recommend to others"

19 October 2018
details

Bob

66-75 years old
3.6

"The toolbox is pretty good but in some respects for my practice it goes too far. I want to find facilities and it does that quite well but it also provides some 'free advice' re the RAD and RAD/DAP combinations which at times could conflict with my proposal to my client. I have had to use the 360 as a personal research tool, not a customer document. Good value just the same."

19 February 2019
details

Videos

Screenshots

Screenshot of Moneysmart Screenshot of Moneysmart Screenshot of Moneysmart Screenshot of Moneysmart

Article coverage:

Key information

Category
  • Aged Care
Life stage
  • Retiring
  • Winding Down
Financial plan produced?
No
Fee structure
  • Subscription
Is there a free trial?
No
Customer support
  • Phone
Date founded
2016
Company website
Visit site

Start using Care360

 

Get started

How it works

Care 360 is a smart, online tool designed to support financial advisers helping Australians understand, find and fund aged care. With the most comprehensive aged care database in the country, powered by a robust algorithm and delivered via a simple tech platform, we make it easy for advisers to help their clients to quickly and easily sort through their options. Because of the complexity surrounding the assessment, search and funding aspects of aged care, our service if, taken up by consumers directly, encourages them to seek advice for the financial strategies relating to aged care decisions.

Category
  • Aged Care
Type of help
  • Targeted Advice
Where can I get this?
Financial Advisers
Accountants
Lawyers
Are there any other availability restrictions?
This service can only be accessed through a professional adviser.
Services Offered
Will I learn what type of risk taker I am?
No
Will it produce a financial plan?
No
What types of investments are available?
Not Applicable
How many investment portfolio options are available?
Where can I invest?
  • Not Applicable
Who manages my investments?
Not Applicable
In whose name are investments held?
Not Applicable
Is there professional research available on the investment options?
Not Applicable
Will it allow me to trade automatically?
Not Applicable
Will it automatically rebalance my portfolio?
Not Applicable
Will it provide reports on my investment performance?
Not Applicable
Cash management account
Not Applicable
Automated alerts and updates
Yes
Can I access other professional help through this service?
  • No
On which platform can I use this?
  • Computer
  • Tablet
  • Smartphone
Account opening & closing
How do I create an account?
Online
Account opening speed
  • Not Applicable
Will it capture my personal financial information automatically?
Yes
Will I be asked questions about my situation?
No
How fast can I get my invested money back?
Not Applicable

Who it's for

Accessable by
Myself
Life stage
  • Retiring
  • Winding Down
Type of customer
  • Consumer
Advice stage
Build Financial Plan
Implement Financial Plan
Multiple Stages
What is the minimum amount I have to invest?
Not Applicable
What is the minimum amount I have to be earning?
Not Applicable
Customer service & support
Is there general financial education information provided?
Yes
Customer support
  • Phone
Who do I complain to as a last resort?
  • Australian Financial Complaints Authority (AFCA)

What it costs

Fee structure
  • Subscription
Minimum contract period
12 months
Free Trial
No
Payment method
  • Debit Card
  • Credit Card
  • Paypal
  • EFT
  • BPay

Is it legitimate & secure

Trading name
Care360 Pty Ltd
Who owns the company
Private Investors
Who runs the business
  • Craig Swanger, Trenna Probert, Danielle Robertson
Date founded
2016
Number of staff
3
Security & Regulatory Compliance
Will it verify my identity?
Online
Will it send me a confirmation security number to sign-up?
No
Are my records destroyed when I leave?
Not Applicable
Is there detailed documentation about the product?
Not Applicable
What company holds the financial license?
Not Applicable
Financial Services Guide?
Not Applicable

Contact Information

Website
Visit website
Email
Send email
Phone Number
1300 55 20 36
Address
Not Applicable
Social Media

Start using Care360

 

Get started

Tom

46-55 years old
5

"Care360 was really easy to use. It takes a process that could take days or weeks and compresses literally into minutes. I definitely recommend it as the starting point for anyone searching for Residential Aged Care options. "

19 Oct 2018
details

Customer opinions

Ease of use
Customer support
Met expectations
Recommend to others

Neville

56-65 years old
5

"I found Care360 easy to use and was not time consuming It provided our client with a 54 page detailed report identifying the top ten aged care facilities matched to the needs of the client I would recommend to others"

19 Oct 2018
details

Customer opinions

Ease of use
Customer support
Met expectations
Recommend to others

Bob

66-75 years old
3.6

"The toolbox is pretty good but in some respects for my practice it goes too far. I want to find facilities and it does that quite well but it also provides some 'free advice' re the RAD and RAD/DAP combinations which at times could conflict with my proposal to my client. I have had to use the 360 as a personal research tool, not a customer document. Good value just the same."

19 Feb 2019
details

Customer opinions

Ease of use
Customer support
Met expectations
Recommend to others

Start using Care360

 

Get started