Susan Cooper

AgeWise Financial Planning

Platinum
15 Yrs Experience
Greensborough, VIC 3088
4.90
74 Reviews
5
4
3
2
1
4.82
Clear communication
4.89
Knowledge & expertise
4.99
Customer care
4.91
Likely to recommend
Showing reviews 1—10 of 74

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5.00

"We had an excellent experience with Susan and her team during an emotional and complex time for our family. They were caring, patient and understanding while helping us navigate our parents’ finances and transition into nursing home care. We’re grateful for their professionalism and support and would recommend their services."

  • Government Assistance
  • Superannuation
  • Retirement & Pension
  • Shares & Investments
  • Aged Care
  • Cashflow & Income
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
5.00

"When an independent investor faces a situation where death is a relatively short-term prospect, rather than a long-term inevitability, it is very helpful to have someone like Susan to discuss how and where the money goes to ensure the best outcomes for dependents and beneficiaries. Dismantling investments made over a lifetime is a complex task. Important not to leave a mess for the family to sort out! Susan understands this and achieves a nice balance between sympathy and practicality."

  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
4.75

"Sharp. Measured. Understanding. Responsive. I am confident Susan is thoroughly across the complexities of aged care and is highly skilled in working with the requirements and distilling and imparting the information I struggle with. Vital relationship and much appreciated."

  • Government Assistance
  • Aged Care
  • Cashflow & Income
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
5.00

"I met with Susan and she answered all my questions. She was a pleasure to deal with."

  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
5.00

"I cannot recommend Susan highly enough. Susan is extremely efficient, empathetic and knowledgeable. Her expertise across all areas of financial services was evident throughout our discussions and meetings. Susan kept me advised and 'in the loop' at all times. She allayed any fears I had, and I felt relieved and confident that decisions made were appropriate in relation to my financial circumstances and future needs. A big thank you also to Sonia and Wayne."

  • Superannuation
  • Retirement & Pension
  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
5.00

"I sort advice from Susan and Wayne as a lead up to my husband entering into an Aged Care facility. Susan took into account our financial situation and what I was hoping to achieve over the next 12 months. I was very surprised and pleased with Agewise's Statement of Account. It was so very thorough and enabled me to select the appropriate Care Facility for my husband and still continue my lifestyle. I have also signed to continue Agewise's overseeing of my finances and feel I'm in good hands."

  • Retirement & Pension
  • Self Managed SuperFunds
  • Aged Care
  • Budgeting
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
Susan Cooper profile photo

Susan Cooper responded on August 2025

"Thank you Lois for your review, and look forward to continuing to work with you."

Review history

5.00

Lois, 65+ years, Yallambie, VIC

"There is no doubt about Susan's complete knowledge of Aged Care which is why I was meeting with her. To many of us it is a very confusing subject but Susan was able to explain clearly the technicalities whilst also putting up options as comparisons. Susan's confirmation of our meeting with all the necessary information was accurate and efficient and any queries I had she has replied to straight away."

4.25

"Susan Cooper was extremely knowledgeable and well prepared on all aspects of helping me transition towards retirement through the management and most effective form of superannuation to suit my situation. Thanks to her careful planning, it will allow me to manage my budget and unforeseen circumstances more confidently. Wayne Hackett from the same company was also highly responsive and helpful when I required clarification or assistance with different aspects of the process. I would recommend this company to anyone approaching retirement or needing to reassess the best use of their superannuation."

  • Superannuation
  • Retirement & Pension
  • Cashflow & Income
  • Budgeting
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
Susan Cooper profile photo

Susan Cooper responded on August 2025

"Thank you Jan for your review, we hope that you can enjoy the next phase of your journey"

5.00

"We was very satisfied with Susan's professionalism. Her frequent communications gave progressive updates, keeping us well informed all the way."

  • Superannuation
  • Retirement & Pension
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
Susan Cooper profile photo

Susan Cooper responded on August 2025

"Thank you for your review Bruce"

5.00

"Susan combines her knowledge experience with warmth, genuine interest in our situation to deliver a very professional service. Her advice was perfectly suited to requirements and the results are exactly as per the recommendation."

  • Government Assistance
  • Superannuation
  • Retirement & Pension
  • Aged Care
  • Cashflow & Income
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
Susan Cooper profile photo

Susan Cooper responded on June 2025

"Thank you very much for your kind words, it is a pleasure to help you."

Review history

5.00

Rose, 56 - 65 years, Bendigo, VIC

"Susan has a professional engaging and empathetic manner that, both puts you at ease and inspires confidence."

4.25

"Susan was knowledgeable, efficient and direct. Teamed with solid backup from Wayne, Susan is highly recommended."

  • Superannuation
  • Shares & Investments
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
Susan Cooper profile photo

Susan Cooper responded on June 2025

"Thank you Faye. It was great to be able to help you."

Showing reviews 1—10 of 74

My clients have reviewed me based on the following areas of advice

  • Government Assistance
  • Superannuation
  • Insurance Protection
  • Managing Debt
  • Retirement & Pension
  • Self Managed SuperFunds
  • Shares & Investments
  • Aged Care
  • Cashflow & Income
  • Complex Investments
  • Socially Responsible
  • Tax Strategies
  • Growing Assets
  • Wills & Estates
  • Budgeting