Susan Cooper

Agewise Financial Planning

Platinum
14 Yrs Experience
Greensborough, VIC 3088
4.91
64 Reviews
5
4
3
2
1
4.84
Clear communication
4.91
Knowledge & expertise
4.98
Customer care
4.92
Likely to recommend
Showing reviews 1—10 of 64

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5.00

"Susan is very easy to work with and has comprehensive knowledge."

  • Government Assistance
  • Superannuation
  • Retirement & Pension
  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
Susan Cooper profile photo

Susan Cooper responded on April 2025

"Thank you Trevor, your review is much appreciated."

5.00

"We recently decided to switch financial advisers and we are so pleased that we chose AgeWise Financial Planning. From our first meeting, we immediately felt at ease and confident we were in good hands with Susan and Wayne. The ongoing management and support with our finances is excellent - we couldn’t be happier!"

  • Superannuation
  • Retirement & Pension
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
Susan Cooper profile photo

Susan Cooper responded on March 2025

"Thank you for your kind words! We’re so glad to hear that you’re happy with our support and guidance. It’s a pleasure working with you, and we look forward to continuing to assist with your financial planning."

4.75

"Susan ability to communicate precisely and succinctly via email and text ensured I always had a clear understanding of the advice she was giving me and what was required of me to assist her in managing mum's assets. Her knowledge of how best to maximise Government Assistance along with the most appropriate means of managing mum's assets while she was in aged care was exemplary and ensured the beneficiaries of mum's estate received the maximum from her assets managed by Susan."

  • Government Assistance
  • Retirement & Pension
  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend

Review history

4.25

Flory, 56 - 65 years, Mill Park, VIC

"Susan has always been concise and clear with her advice regarding managing our mother's assets. She was able to clearly explain options available to us when we initially contacted her regarding managing mum's assets and once we choose the option most appropriate for her it was implemented promptly and efficiently. If additional information was required to finalise the investment choice we made Susan was always very quickly to contact us to obtain this information . She is very proactive in organising follow ups to review mum's investments and provide very valuable and up to date advice on any modification to mum's investment that we should consider. All in all very satisfied with our dealings with Susan and highly recommend her as a financial adviser covering aged care and pension circumstances."

5.00

"Susan has a professional engaging and empathetic manner that, both puts you at ease and inspires confidence."

  • Government Assistance
  • Retirement & Pension
  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
5.00

"There is no doubt about Susan's complete knowledge of Aged Care which is why I was meeting with her. To many of us it is a very confusing subject but Susan was able to explain clearly the technicalities whilst also putting up options as comparisons. Susan's confirmation of our meeting with all the necessary information was accurate and efficient and any queries I had she has replied to straight away."

  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
5.00

"It was a pleasure to meet with Susan via Zoom and have her prepare a detailed report regarding my mother's aged care needs. I highly recommend Susan if you require assistance in navigating the complexities around the aged care space. Thank you!"

  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
5.00

"Susan has all the knowledge and understanding of age care finances we needed to make the right choices and move forward."

  • Retirement & Pension
  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
5.00

"Susan and Wayne have been a much valued, personable and professional team, who have guided us through a minefield of aged care financial advice and strategies in order to get the best outcome for our family. Their presentations show a great deal of forethought and effort and have been invaluable. We would recommend them to anyone."

  • Retirement & Pension
  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
5.00

"Great communication, Susan was flexible regarding contact and adapting the plan to suit my father’s changing situation."

  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
5.00

"We were recommended to see Susan when our parents were needing to go from a retirement village to permanent aged care.

Our initial appointment was via zoom which suited my elderly parents as they could be in the comfort of their own home.

At the initial appointment Susan clearly explained the not so simple process of entering aged care and the different options available depending on your financial situation.

As Susan seemed so knowledgeable in this field, we then went ahead with a further appointment where Susan had prepared a very detailed strategy paper.

Susan was always very contactable and happy to assist with the many questions we had, she did a wonderful job negotiating on our behalf.

My mother is now settling into her chosen aged care facility which may not have been possible without the advice we had received from Susan.

I would definitely recommend Agewise Financial Planning."

  • Aged Care
  • Clear communication
  • Knowledge & expertise
  • Customer care
  • Likely to recommend
Showing reviews 1—10 of 64

My clients have reviewed me based on the following areas of advice

  • Government Assistance
  • Superannuation
  • Insurance Protection
  • Managing Debt
  • Retirement & Pension
  • Self Managed SuperFunds
  • Shares & Investments
  • Aged Care
  • Cashflow & Income
  • Complex Investments
  • Socially Responsible
  • Tax Strategies
  • Growing Assets
  • Wills & Estates
  • Budgeting